We currently ship our chilli jams and sauces across the United Kingdom — from Norfolk to the Highlands and everywhere in between, as well as certain countries in the EU. If you don't see shipping to your country but are interested, get in touch! info@chillisgalore.co.uk

1. UK Shipping

We work with a range of trusted UK couriers — including DPD, Royal Mail and Evri — depending on your location and the size of your order. We aim to dispatch all UK orders within 3–5 working days of receiving them. You’ll receive an email confirmation once your order has been dispatched. Delivery charges are calculated at checkout based on your location and order size.

2. Europe & International Orders

Right now, we’re focused on serving our UK customers — but we do occasionally send orders to the rest of Europe.

If you’d like to place an order outside the UK and don't see your region offered at checkout, please email us at info@chillisgalore.co.uk and we’ll do our best to make it happen. Please note that orders sent outside the UK may be subject to customs duties, taxes or import charges, which are the responsibility of the recipient.

​

We love hearing from chilli lovers around the world — if you’d like to see Chillis Galore stocked in your country, let us know where you are!

3. Damaged or Missing Parcels

If your parcel arrives damaged or goes missing, please get in touch as soon as possible with your order number and (if applicable) a photo of the issue. If your parcel arrives damaged or is confirmed lost, we'll send a replacement or give you a full refund, whichever you prefer. We’ll always do our best to sort things quickly!

4. Delivery Address

Please double-check your delivery address before placing your order — we can’t take responsibility for delays or losses caused by incorrect address details.

5. Contact

For any delivery questions or special requests, email us at info@chillisgalore.co.uk.

Chillis Galore is a trading name of B&B Spice Ltd, a company registered in England and Wales (company number 17397937). Registered office for correspondence: 9 Queen's Yard, Unit 9C, London, E9 5EN. Email: info@chillisgalore.co.uk