A Legal Disclaimer

We respect your privacy and promise to protect your personal information. This policy explains what we collect, how we use it, and your rights under UK data protection law (UK GDPR & Data Protection Act 2018).

Privacy Policy — The Basics

1. Information We Collect

We collect information when you:

• Place an order on our website
   

• Sign up to our mailing list
   

• Contact us by email or social media
   

This may include:

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• Your name, email address, billing & delivery addresses, phone number
   

• Payment details (processed securely by our payment provider – we never see or store full card details)
   

• Order history and preferences
   

• Technical data like IP address or browser type (via analytics cookies)
   

2. How We Use Your Information

We use your data to:

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• Process and deliver your orders
   

• Communicate with you about your purchases or queries
   

• Send occasional updates or offers (only if you’ve opted in)
   

• Improve our website and services
   

We never sell or share your personal information with third parties for marketing purposes.

3. How We Store Your Data

Your information is stored securely on password-protected systems within the UK or the EEA. We only keep data for as long as necessary to fulfil the purpose it was collected for, such as fulfilling your order or maintaining records required by law.

4. Third-Party Services

We use trusted third-party providers (for example, our payment processor and website host) to help us operate. They only use your data in accordance with our instructions and applicable data protection law.

5. Cookies

Our website uses cookies to provide a smooth browsing and checkout experience, and to help us understand how visitors use our site. You can control or disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

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• Access a copy of the personal data we hold about you
   

• Ask us to correct or delete your data
   

• Withdraw consent for marketing communications
   

• Complain to the Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data
   

To exercise any of these rights, please contact info@chillisgalore.co.uk.

7. Updates

We may update this Privacy Policy from time to time. Any changes will appear on this page with the revised date.

About us

Chillis Galore is a partnership established in England. Contact: info@chillisgalore.co.uk